Refund and Returns Policy

Due to the affordable pricing strategy, we are unable to offer returns or exchanges for any products or services purchased.
All sales are final and no refunds will be issued. We thank you for your understanding.

In the event the product was delivered broken, spoilt, or missing. Our team will investigate and determine along with the customer a reasonable remediation.

The request must be made within 7 days of receiving the item and the damaged item must be returned back to Furley Bioextracts Sdn Bhd at 7, Jalan Villaraya, Villaraya Industrial Park 3, Semenyih, Selangor for further investigation.

Contact: cs@raw-material.co